Privacy Policy

Last Updated: June 19, 2025

 

1. INTRODUCTION

 

1.1. Our Commitment

At Logowin LTD (“we”, “us”, “our”), we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website logowin.uk or participate in any of our services, including promotions, giveaways, contests, or purchases.

1.2. Data Controller

LogoWin LTD
Company Number: 16371920
Registered Office: 71-75 Shelton Street, London WC2H 9JQ United Kingdom

Email: contact@logowin.co.uk
Phone: +44 73 8561 1061

1.3. Legal Framework

This Privacy Policy is written in accordance with:

UK GDPR (General Data Protection Regulation – United Kingdom version)

Data Protection Act 2018

Privacy and Electronic Communications Regulations (PECR)

Consumer Protection from Unfair Trading Regulations 2008

The Children’s Online Privacy Protection Act (COPPA) – where applicable

1.4. Scope of This Policy

This policy applies to all visitors, customers, entrants to our competitions, newsletter subscribers, and anyone whose personal data we process, regardless of location or device.

 

2. TYPES OF DATA WE COLLECT

We may collect the following categories of personal information, either directly from you or through automated means:

2.1. Data You Provide to UsIdentity Data: Full name, username, gender, date of birth

Contact Data: Email address, phone number, physical address

Account Data: Login credentials, password (hashed), user preferences

Financial Data: Credit/debit card details (processed by third-party payment providers), billing detail Transactional Data: Orders, competition entries, payment history

Profile Data: Interests, preferences, competition feedback

Communication Data: Emails, support chats, and call recordings (where applicable)

Marketing Data: Consents, opt-in/out status, responses to campaigns

2.2. Data Collected Automatically

Technical Data: IP address, browser type, OS, device type, time zone, screen resolution

Usage Data: Pages viewed, time on site, click paths, referral URLs

Cookies & Tracking Technologies: Session cookies, persistent cookies, pixels (see Section 13)

 

3. LEGAL BASES FOR PROCESSING

We will only use your data when allowed by law. The main legal bases we rely on include:

Legal BasisPurpose
Consent (Art. 6(1)(a))Email marketing, certain cookies, publicity permissions
Contract (Art. 6(1)(b))Account management, competition entry, payment processing
Legal Obligation (Art. 6(1)(c))Financial records, fraud detection, winner verification
Legitimate Interest (Art. 6(1)(f))Service improvement, analytics, soft marketing
Vital Interest (Art. 6(1)(d))Emergency contact purposes, if ever required

4. HOW WE USE YOUR DATA

We use your data for the following:

Registering your account and verifying identity

Allowing you to enter and participate in competitions

Processing your payments securely

Communicating competition results and updates

Customizing your experience on our Website

Providing customer support

Detecting fraud or misuse of our services

Complying with legal obligations (e.g., reporting to authorities)

Sending you marketing messages (if opted-in or based on soft opt-in)

Improving our website through analytics and feedback

 

5. DATA SHARING & DISCLOSURE

We never sell your personal data. However, we may share it as follows:

5.1. Third-Party Processors

We use trusted partners under strict data processing agreements:

Payment gateways (Stripe, PayPal)

Email marketing platforms (e.g., Mailchimp, Brevo)

Web hosting services

Analytics tools (Google Analytics, Meta Pixel)

Customer service platforms (e.g., Zendesk, Crisp)

5.2. Legal Requirements

We may disclose your data if required to:

Fulfill legal obligations

Cooperate with regulators or courts

Prevent fraud or criminal activity

5.3. Business Transfers

If Logowin LTD is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

 

6. INTERNATIONAL TRANSFERS

We may transfer your data outside the UK/EEA. In such cases, we ensure:

The country has an adequacy decision from the UK government; or

We use Standard Contractual Clauses or equivalent safeguards

You can request a copy of these safeguards by emailing contact@logowin.co.uk.

 

7. DATA SECURITY

We take data security seriously. Measures include:

SSL encryption

Secure, access-controlled data storage

Regular backups and penetration testing

Staff training and confidentiality agreements

Two-factor authentication (where applicable)

In case of a data breach, we will notify you and the ICO within 72 hours if required.

 

8. DATA RETENTION

We retain data:

As long as necessary for the purpose collected

Up to 6 years for competition records and financial obligations

Until deletion request (subject to legal exceptions)

Inactive accounts may be automatically anonymized after 2 years.

 

9. YOUR RIGHTS

You have the following rights under the UK GDPR:

Right to Access – Obtain a copy of your data

Right to Rectification – Fix inaccurate or incomplete data

Right to Erasure – Delete your data (“right to be forgotten”)

Right to Restrict Processing

Right to Data Portability – Receive your data in machine-readable format

Right to Object – To profiling, marketing, or legitimate interest-based processing

Right to Withdraw Consent – Where consent was used as the legal basis

To exercise any rights, contact office@logowin.uk. You also have the right to file a complaint with the ICO: https://ico.org.uk

 

10. CHILDREN’S DATA / AGE RESTRICTIONS

10.1. Minimum Age to Participate

Our services—including contests, promotions, purchases, and newsletter subscriptions—are not intended for or permitted to individuals under the following minimum age thresholds:

13 years old, in accordance with the UK GDPR and the Children’s Online Privacy Protection Act (COPPA) in the United States

16 years old, if required by local laws applicable in the user’s country of residence for valid digital consent

⚠️ Participation in competitions and commercial activities is strictly limited to individuals aged 18 or older.

Where applicable by law, individuals aged 13–17 may only use our services with verifiable parental or guardian consent, which we reserve the right to request at any time.

10.2. Age Verification

We may require age verification (e.g., ID, passport, or other legal documentation) before allowing:

Account registration

Confirmation of competition winners

Processing of prizes, refunds, or purchases

Failure to provide such verification when requested may result in account suspension or disqualification.

10.3. If a Minor Registers Without Permission

If we discover that we have unintentionally collected personal data from an individual under the applicable age without proper consent:

We will immediately delete the data,

Cancel participation in contests or promotions,

Notify the parent or guardian, if contact information is available.

10.4. User Responsibility

It is the user’s responsibility to ensure they meet the minimum legal age requirements for using our services under the laws of their country of residence. By accessing our platform, you confirm that you meet the legal minimum age and, where necessary, have obtained appropriate parental consent.

 

11. MARKETING & PUBLICITY

11.1. Promotional Communications

You may receive marketing messages:

With your consent; or

Based on a previous purchase or competition entry (soft opt-in)

You can unsubscribe via:

Link in the email

Replying “STOP” to WhatsApp messages

Contacting us directly

11.2. Use of Winner Details

For transparency, we may publish the first name, last name initial, and county of prize winners. For use of:

Photos,

Full names, or

Testimonials

we will seek explicit consent or require it as a condition for high-value prizes.

 

12. COOKIES & TRACKING (ePrivacy)

We use cookies and similar technologies to:

Keep you logged in

Track website performance

Enable social media integrations

Serve personalized ads

You can control or disable cookies via your browser or by clicking “Manage Preferences” on our cookie banner.

Types of Cookies:

Strictly Necessary

Performance

Functional

Marketing/Targeting

 

13. AUTOMATED DECISION-MAKING

We do not engage in solely automated decision-making that has legal or similarly significant effects on you (e.g., credit profiling). If we do in the future, we will notify you and allow you to contest the decision.

 

14. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please read their privacy policies.

 

15. CHANGES TO THIS PRIVACY POLICY

We may update this Policy periodically. Material changes will be communicated via email, account alerts, or banners on the Website.

Last Updated: June 19, 2025

 

16. CONTACT INFORMATION

Data Controller: Logowin LTD
Email: contact@logowin.co.uk
Phone: +44 73 8561 1061
Mail: 71-75 Shelton Street, London WC2H 9JQ United Kingdom

 

🔐 Thank you for trusting Logowin LTD.
We are committed to handling your data transparently, securely, and lawfully.

You may enter a Competition (whether a Standard Competition or an Instant Win Competition) for free by complying with the following conditions:

  1. Send your entry by pre-paid first or second class post to the Promoter at the following address: 71-75 Shelton Street, London WC2H 9JQ United Kingdom
  2. Hand delivered entries will not be accepted and will not be entered into the random draw.
  3. Include with your entry the following information:
    • Details of the Competition you wish to enter.
    • Your full name.
    • Your date of birth.
    • Your postal address.
    • A contact telephone number and email address.
    • Your answer to any Competition Question.
  4. Incomplete or illegible entries will be disqualified.
  5. You may make multiple free entries for any Competition up to any limit placed on entries by the Promoter. However, each free entry must be submitted and posted to the Promoter separately.
  6. Your entry into a Standard Competition must be received by the Promoter prior to the Closing Date.
  7. Free entries received within 48 hours of the Closing Date will be entered into the next similar Competition.
  8. Your free entry into an Instant Win Competition must be received before all tickets have been sold/allocated.
  9. If the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the Competition.
  10. Entrants must have created an account on the website/app to have a free entry processed, all details must match the account details.